Publishing services
Refund and Cancellation Policy
This policy applies to article publishing services purchased from Ideaowl Technologies LLP through Startup77.
Payments and cancellations
Once payment is received, no refund is processed. Cancelling a publishing order after payment does not entitle you to a refund, except for the payment-error cases below or where applicable law requires otherwise.
Payment-error exceptions
Exceptions may be considered when payment is made incorrectly twice for the same order, or in similar cases involving an incorrect payment. These requests are reviewed against the relevant transaction records.
To request a review, email hi@startup77.com with your order details, payment reference and an explanation of the error. Do not send card details, passwords or verification codes.
If we cannot publish your article
If Startup77 is unable to publish your article, or declines it on editorial or legal grounds, we will either work with you on a revised version or refund the amount paid for that article in full. Refunds are processed to the original payment method within 7 working days of the refund being approved. Email hi@startup77.com with your order details to raise a request.
Contact for a review
Ideaowl Technologies LLP
A-703, Urbtech Trade Tower, Sector 132, Noida 201304, Uttar Pradesh, India
Email: hi@startup77.com, or use our contact page.
Your legal rights
Nothing in this policy limits mandatory rights or remedies under applicable law. Read this policy alongside our Terms and Conditions.
