Kissflow, a leading low-code SaaS platform, has made the difficult decision to lay off 45-50 employees across sales, marketing, and product development functions. This move comes in the wake of a recent product shutdown and subsequent annual performance evaluations, as reported by MoneyControl.
The layoffs have impacted employees based in India, the US, and the UAE, significantly reducing Kissflow’s workforce, which previously exceeded 400 employees.
Founded by Suresh Sambandam in 2012, Kissflow is headquartered in Chennai and specializes in providing cloud-based business process management (BPM) and workflow automation solutions. With a diverse clientele that includes Fortune 500 companies such as PepsiCo, McDermott, Motorola Solutions, and Danone, Kissflow has established itself as a trusted partner in streamlining organizational operations.
Despite its notable successes, Kissflow’s recent decision to downsize reflects broader challenges within the SaaS industry in India. Similar instances of layoffs have been observed across various firms, attributed to factors such as market downturns and shifts in strategic focus. Last year, Chargebee, another prominent player in the SaaS space, laid off 10% of its workforce, affecting approximately 100 to 120 employees across multiple departments.
The layoffs at Kissflow serve as a reminder of the dynamic nature of the SaaS industry, where companies must adapt swiftly to evolving market conditions while prioritizing long-term sustainability and growth.